ARNE MADRO EDV-Organisation GmbH

about us

PMS, POS, mobile systems, Orderman, WiFi, Interfaces, Cloudsystems, Hosting

Workstations, Servers, Peripherals, Structured networks, Standard-software and business-oftware

strategies for IT-infrastructures Project-management, future-proof planning, affiliate network of experts

MADRO EDV is a reliable IT service company with over 25 years of experience. We maintain long-term, stable customer relationships with companies in the hotel, catering and social sectors as well as other industries. Our services include equipping with networks, software and hardware as well as IT consulting. In the social area, we support recognized non-profit companies with our IT expertise.

For the hotel industry, we offer solutions for hotels of all sizes. With the hotel software “hope” we have a PMS for small and medium-sized businesses. As a certified partner of the PMS “SIHOT” of the GUBSE AG company, we meet the special requirements of larger hotels and hostels through to chain hotels. We can also offer both systems as a cloud variant.

We have been a long-term partner of numerous recognized non-profit associations and organizations. We take care of the delivery of hardware and software, network planning and installation, service and hosting, all individually coordinated.

The central factor for competitiveness and corporate success lies in the efficient design of your IT landscape. With our consulting we help to optimize the IT infrastructure, to create space for the fast and flexible development of new IT solutions, to enable innovation and thereby to optimize the core business.

When can we take care of your IT? MADRO EDV is happy to support you, because we live service!
We look forward to being able to convince you of our qualifications in a personal conversation.

Right from the start, we focus on customer service. Explaining complex issues in an understandable way and finding and implementing a practicable, cost-effective solution together with the customer was, is and remains the challenge that the whole team faces with dedication.
Arne Madro


1991 - Founding

IT-advisory & -service for hotels

1992 - Distributor contract

distributor for Squirrel: the world's first touch POS system

1995 – founding GmbH

developing GARP POS & developing HOPE-PMS in collaboration with à-la-carte-Software (now hope-Software)

1997 – developing GFB

inventory control for small business

1999 – Crowne Plaza Hotels

POS-installation for german branche of
Crowne Plaza Hotels

1999 – Burj al Arab

Burj al Arab / Dubai: conceptual design and installation of POS

2005 – Partner of Gubse AG

for PMS and POS

2006 – acquisition computer retailer

Expansion of customer base to companies outside the hotel industry

2006 – Co-operation T-Systems

contractor of T-Systems (Telekom)

2007 – HOPE-Installation in Namibia

HOPE erstmals in Namibia installiert (ca. 120 Lodges)

2008 – Authorized Reseller

Fujitsu Siemens Computers &
Zyxel Web Access Authorized Reseller

2009 – Golden Tulip Hotel

PMS- & POS-infrastructure - Golden Tulip Berlin - Hotel Hamburg

2010 – Travel Charme Hotels

POS infrastructure Ifen / Grande Baia

2012 –social Organizations

IT systems and administration for NGO/NPO

2012 – Fujitsu Select Partner

qualifying for Fujitsu Select Partner

2013 – Expansion

Relocation to new, larger office space

2014 – Victory Hotel & Guesthouse

Victory Hotel & Gusethouse / Therme Erding SIHOT.PMS with aprox. 20 interfaces

2015 – Grimm’s Hotel am Potsdamer Platz

IT- & T-com-general project, delivery Hardware, Software, WLAN

2016 – 25 years Madro EDV

a quarter of a century of customer service

2017 – POS Installations

IHG InterContinental Hotels Group - Maritim Hotels - Dorint Hotels

2018 – ESTREL Hotel berlin

POS-project management, kick-off project digitisation

2019 - Partnership Docuware

certified Docuware Cloud Partner

2020 - partnership TiPOS

certified TiPOS POS Reseller

2021 - 30. anniversary

Welcome Future


MADRO EDV started as a sole proprietorship in 1991, has operated as a GmbH since 1995 and has steadily developed through innovation and organic growth. We can now look back on more than 25 years of experience, which will also benefit your project.

Our Mission

Right from the start, we focus on customer service. Simply explaining complex issues and finding and implementing a practicable, cost-effective solution together with the customer was, is and remains the challenge that the whole team faces with dedication.


Our team consists of eight committed and highly qualified specialists. Depending on the project, other specialists are also involved through cooperation with partner companies.


Administration & Projektmanagement

Arne Madro

Geschäftsführender Gesellschafter

Christian Wagner

Operations Manager
und Prokurist

IT-Technik & Systemadministration

Peter Rosenberg

technics & support

René Royda

technics & support

Jan Macdonald

technics & support


technics & support

PMS & POS Support


technics & support

Christian Wagner

technics & support

annette Thomas

Switchboard, hope-NL Berlin

Buchhaltung & Service

annette Thomas

Office & Accounting

Selection of our customers